DHL really, really sucks

So Apple sends me my replacement iBook battery. First I hear is a yellow tag on the door. I call up the DHL website, and redirect (or so I thought) the package to my work address. That was Tuesday.

Wednesday, there’s no package at work, but there is another yellow tag stuck on our door. No matter, it’ll come tomorrow (being today).

Nothing at work today either, and Catherine says that there’s a message from the DHL unclaimed parcels office in Markham. Having the old yellow bill with me, I head up to Markham to pick it up.

I thought that Purolator was bad, but DHL take teh cake. Not merely are they in the arse end of Markham, but I had to wait about half an hour to get my package, in a long queue of irate folks. Annoyance. And the thing is, DHL are right next door to Apple Canada, but the battery got shipped out of Sacramento.

The only tiny piece of amusement I got from all of this was that I used my :CueCat to scan the DHL ‘DNK’ number, and it worked. I am easily amused, but it’s all I’ve got.

people are stupid

There’s going to be some ranting here, so I advise folks to look at this nice picture of a monarch butterfly I took at Bluffer’s Park today, and move along:

monarch butterfly - spotty!

In the park there was a gull that wasn’t moving like the others. I got close to it, and discovered there was a large fishing lure lodged through its beak. I had no way of helping it, and a nearby parks crew couldn’t do anything either. It could fly, just, but the big lure slowed it down, and the trailing fishing line mad it stumble.
I know gulls are often seen as nuisance birds, but no animal deserved
this fate. There’s no fishing and no kite flying in this park because there are so many birds. I’m angry that someone could be so thoughtless.

There’s a picture below the fold. You probably don’t want to see it.

Meet Mr Random

It seems that, every time I fly to the US, I get to be chosen as the randomly searched guy. I try not to look too terroristy, but it seems those security folks just love to pat me down. Thanks, but they’re not really my type. They also always look in my shoes, which are always teh stinky, tee hee.

Flying into Washington, to the ridiculously-named Reagan International (I much preferred the old name, as in: dull, duller, Dulles), not merely was I the designated Mr Random (comme toujours), but everyone who flies into DCA has to go through the pat down anyway. So I was searched twice, within five minutes. Oh, and you have to get to your gate super-early, as they hold you for ages in a windowless room, as a sort of this-is-what-it-feels to-be-a-bad-person simulation.

I noticed that someone was knitting. Not merely could they have flipped out and killed people with the needles in the Knitting Ninja style, but they could also have stood up in mid-flight and announced, “This plane goes to Cuba, or I knit the Holiday Robin Motif o’ Doom! Bwahaha!”

When I got my checked luggage back, I saw that they’d opened it, searched it, and left a little note to the effect of: “If anything is missing or broken due to this search, we are so not liable! Have a nice day!”

Welcome to the War on Terror, folks. Make sure you’re extra scared when you travel. And if your travel plans include terrorism, please ensure you don’t go via Reagan International.

we’re shite and we … invented the modern world

(a rant for St Andrew’s Day)

It must have been great to be part of the Scottish Enlightenment. This wee country seemed to blossom, from a muddy backwater to a world leader in economics, philosophy, mathematics and engineering.

And yet, for the average Scot, all that was a long time ago. All it seems we can manage now is to churn out neds by the million. So how did we get from the place described (rather breathlessly) in Arthur Herman’s How The Scots Invented The Modern World to the place where the football fans chant “We’re Shite, And We Know We Are.“?

Urban disenfranchisement of the formerly agrarian workforce, perhaps? Who can say. We even chose the darkest, grimmest part of the year for our national day (hint: St Jean-Baptiste would make a smashing national day …). So, have a happy St Andy’s, get properly munted, and wha’s like us, eh?

What’s with the Council of Canadians, eh?

Every couple of months, the Council of Canadians sends me a large and visually unappealing (1986 called; they want their typewriter font back) mailing, ranting about how those pesky Americans keep stealing our water.

Close reading of the mailing (which is hard, given the woeful typography) shows that the initiatives being railed at are either:

  1. run by Canadian companies, or
  2. are part of legislation voted for by Canadians.

Like most environmental things, Canada has an appalling record of looking after its abundant water. I think we think that the rest of the world thinks better of us than they do, or maybe even frankly cares about Canada.

I’m a bit worried by the CoC’s use of the n-word — nationalist — since it has unpleasant connotations, like the BNP and SNLA. Also, at least half of the mailing could be summed up as The Maude Barlow Fanzine, with only slightly lower production quality than the average zine.

And anyway, pesky Americans haven’t been stealing our water. Catherine hasn’t been sneaking any more out of the house than usual …

iPod Shuffle: meh

There’ve been a couple of times that my 256MB USB key wasn’t quite big enough, so I was in the market for a 1GB unit. Since the iPod Shuffle was only slightly more expensive than a plain memory key, I thought it would be a good purchase.

Um, wrong. While it’s undoubtedly a decent (if slightly portly) USB key, it has huge deficiencies as a music player:

  • you can’t skip to the next album in the play list.
  • shuffle mode seems more like ‘play a few songs out of order from the same album until you manually skip to something different’.
  • why is my music hidden away in weirdly-named files?
  • iTunes doesn’t always sync all of the tunes in the playlist, leaving you with missing albums.

For me, I think the most the Shuffle will be is a way of listening to the couple of albums I’ve bought on the weekend. It is small, light, and sounds pretty reasonable, but it won’t replace my iRiver H120 for musical goodness.

Debunking the 25% Myth

My dad called yesterday, asking, “Wind turbines do run for more than 25% of the time, don’t they?”. Seems he read an opinion piece in his favourite fair ‘n’ balanced rag (The Telegraph) that said that wind turbines only run 25% of the time.

I see this factoid popping up more and more from the anti-wind crowd. It’s a particularly difficult one to refute in the press, as by the time you’ve tried to explain the difference between capacity factor and operation time, you’ve lost them. Or gone over your allotted time/word count, at least.

I’ve got a year’s production data from WindShare/Toronto Hydro‘s turbine in front of me. It’s on a marginal site, one that probably wouldn’t be developed by a commercial entity. So, does it run for more than 25% of the time?

Yes; the turbine is generating 63% of the time. I’ve defined generating as providing a net export of power to the grid. Our turbine’s a bit more cranky than most, and I have a suspicion that our metering system is dropping some production, but even so, 63% is way more than the claimed 25%. So it gives me great pleasure to say:

MYTH: Wind turbines only run for 25% of the time.
BUSTED! Wind turbines run at the very least 60% of the time, usually more.

(I can’t guarantee that Country Guardian won’t quote me out of context. I could make a cheap shot about not blaming them for their paymasters in the nuclear industry requiring value for money, but I won’t …)

all around the lakes

Had an impromptu visit to Port Burwell today to fix a cranky cell modem. It was also my first experience of driving a stick shift — and not just any stick shift, one with 400Kclicks on it — on the wrong side of the road. It was weird, but since I neither wrecked the car nor hit anything, I think I got the hang of it.

Anyway, no trip to Burwell is complete without a visit to the Lighthouse Restaurant for fresh fried lake perch. While I was there, I got chatting to a couple from Chicago who were working on their plan to cycle round a Great lake each summer. By doing this, they were hoping to appreciate the scale of these huge bodies of water. Neat plan.

One day, when I’m a Celebrity Windfarm Designer with my own television show, I’ll take a summer off to go round Lake Erie.

no cheers for VIA Rail

The train journey back from Montreal last night should have taken about four hours, but it took nearer eight. Seems there was a derailment near Belleville, so we were sat on the train for three hours (just metres from Belleville station; had we known, we would have got out and walked somewhere). Then a bus came, and we got into Toronto about 1am.

I suspect, given that the speed the bus went (187km in under two hours), he’d been told by VIA to get us in before 1:15, the cut-off time that would have given us an 100% refund. As is, I suspect we’ll only get 50%, as that’s the refund for up to four hours. Grr.

Hey Stinky!

The prize I got in my Duracell Pop the CopperTop was $1 off Gillette deodorant. I think they’re trying to tell me something …

this is not my galaxy

We’re just back from seeing The Hitchiker’s Guide To The Galaxy. It was a mildly amusing movie, little else.

I’m fairly old-school when it comes to HHGTTG. I didn’t catch the original airing, but did hear it when it was broadcast before the second series. Good old Radio 4 Long Wave, 200kHz or so. I saw the TV series. I read the books. I have the scripts book. I even had the towel; my brother got me a membership of ZZ9 Plural Z Alpha for a year (I didn’t renew; a bathtowel is a hard act to follow). In summary, I remember it as Paula Nancy Millstone Jennings, but know it’s really Paul Neil Milne Johnstone.

So basically, I have an image of how it should be. Yes, the radio series was quite different from the TV series, which was again different from the books. But to me the differences are its strength. It’s clear that Douglas Adams had an immense comic talent, and the spontaneity of a show that was written only minutes before (and sometimes, during) broadcast is dazzling. It was the genius of the contrived plot and deus ex machina saves that made it so fresh.

So a movie carrying the Hitchhiker’s brand is out, and a lot of people find it funny. That’s good; I’m a big fan of anything that improves the gross national happiness. But while it was funny, it wasn’t inspired. There were no producers tearing their hair out over the writer’s legendary inability to meet deadlines. Everything was safe, corporate. With a legend, when you retell it, you have to add something. This retelling added nothing; it was a mish-mash of bits from the cutting room floor.

Don’t get me wrong, the actors did their part well. It was a good spectacle. I even laughed at parts. But I can only agree with my friend David Inglis, an even longer-time Hitchhiker’s fan than I. After seeing it on preview, he summed up the whole film in one word: unnecessary.

Massive Yawn

I went to Bruce Mau‘s Massive Change exhibit at the AGO on Sunday. Mistake.

My defining experience of the show wasn’t actually meant to be part of the exhibit. In the ‘Massive Café’, there were vacuum-flask coffee dispensers. If you put your cup in the round cup guide, the dispensed coffee missed the cup. They had been set up wrongly, and like the rest of the show, it was half-assed and missed the mark.

The energy section was a joke. Dominating the room was some awful hybrid vertical-axis wind turbine, with both a Savonius rotor and an aerofoil at the edge. That would be like yoking a cart horse to a thoroughbred; neither would work well together. The tiny generator at the bottom was an indication of the measly amount of power they expected to get out. The rest of the room was the usual gee-whiz “Hydrogen and Stirling Engines will Save The World!” stuff. Z.

The Transportation room was equally amusing. Three of the personal vehicles featured have been less than successful: the Myers Sparrow (whose previous incarnation, the Corbin Sparrow, went bankrupt), the Twike (again, reported to have gone into receivership), and best of all, the Sinclair C5. If you’re from the UK, and about my age, you’ll remember the C5 as a total sales, marketing and design disaster. Sir Clive Sinclair, who could previously do no wrong, became a laughing-stock because of it.

Also in the transport section, they featured a bike rickshaw and a bicycle stretcher-bearer. It was fairly obvious that these bikes were based on 19th century technology, as they were heavy roadsters, possibly even sensible bicycles. And this is massive how?

The ‘Massive Thinkers’ gallery featured such luminaries as Sam Walton. And selling cheap crap is massive how? Massive parking lots?

There were also numerous typos in the signage. C’mon guys, get a Massive Spelling Checker!

In the Transport section, they could have featured transit systems, and perhaps featured HPVs from Brompton (inter-modal folding goodness), Moulton (wee wheels and spaceframes), Leitra (fully-enclosed velomobiles) and HP Veloteknik (much recumbentness). In energy, they could have posed the question, “Do we really need always-on power, since we’ve had it for less than 1% of the history of civilisation?”

Why I’m Allergic To ‘Cradle To Cradle’

I’m reading McDonough & Braungart’s book Cradle To Cradle, and it makes me sneeze.

Not that the content is to be sneezed at — it’s a very sensible treatise on a zero-waste, EPR-based society. It’s not the polymer that the book is made from, either. It’s the fact that the a previous borrower of the book from the Toronto Public Library was the owner of a probably very attractive grey cat.

I’m allergic to most cats. And this isn’t usually a problem with library books, as paper doesn’t attract hair. But the polypropylene pages of Cradle To Cradle do, and so reading this book makes me itch. I guess this wouldn’t be a problem if I’d bought my own copy, but it’s a deal more environmentally responsible to share a few copies amongst the thousands of library patrons than keep one for myself.

I don’t necessarily agree with some of the arguments made about the upcyclability (that is, a product that can be recycled into something of an equal or higher quality) of the book. Basic entropy tells you that you can’t reform a product without losing something of the original. Some of the material will evaporate, or the filler will degrade somewhat, or some additional colourant will be required to restore the original tone.

Some other things that don’t jibe:

  • The book is a surprisingly dense chunk of polypropylene. Polypropylene is made from non-sustainable fossil resources. This is a case of doing less damage than the status quo, which Cradle To Cradle decries as being insufficient.
  • The ‘paper’, while very smooth, isn’t fully opaque, so the text from the other side of the page is distracting. That, and the cat-hair attracting static issue …
  • The book’s printed in China. At the very least, it has been shipped half way around the world, again using a wad of fossil resources. Knowing a little of the publishing industry, it wouldn’t surprise me if the raw materials were shipped to China, printed and bound, and then shipped back for the North American market. And this is a good thing how?

In fairness, mad props for McDonough’s work on green roofs, and to Melcher Media for giving the plastic book a try. But thinking that a few polymer pages will change the world is pushing credibility to its limits.

[And I really should temper the madness of my props to Melcher, as it would appear that they’re trying to patent the plastic book. I’m sure there’s some iota of novelty in replacing the form-factor and access methods of a cellulose polymer book with a hydrocarbon polymer, but for the life of me, I can’t find it.]

Aargh, couriers! %^$%&$!!!

What took two hours out of my life, involved my getting lost in a snow drift in the middle of nowhere, and is ultimately only the size of a postage stamp? This:
256 MB Memory Stick PRO Duo

When I registered my Cybershot, I got a $20 coupon for the SonyStyle store. The coupon was about to expire, and I noticed that I could get a spare Memory Stick for less than any of the stores. So I paid on the website, and expected the thing to turn up.

Wednesday evening I came home to a Purolator delivery note. Catherine was in the house when they tried to deliver, but the courier didn’t make enough effort to actually check. When I called them to reschedule, I was dealt with someone who knew exactly how much of a mess of my day they could make by being wilfully stupid and obtuse, and used this knowledge to its fullest.

So in the end, I trogged out to the depot. This is hardly in a central location; Silver Star Boulevard is remote. It didn’t help that the street sign was missing if you were heading north from Finch Avenue East, as I was. So I ended up half-stuck in a snowdrift just south of McNicoll, plaintively calling Catherine from my mobile for directions. Sidewalks run out just north of Finch on Midland, you see. Also, Purolator’s customer service line shuts down before their depots do, so you’re stuck if you call between 8–9pm.

When I finally got to the depot, there was a huge line. It took about 20 minutes to finally get my package. This was a pretty sizeable box; it could easily have held a good-sized telephone directory. In it was about ten of those air pillow packaging things, and my tiny Memory Stick. It was, of course, ensconsed in one of those ridiculous PVC blister packs that weigh at least 5× the product inside.

I’m regretting that I scarfed a Harvey’s indigestiburger at Union station before setting out. Silver Star Boulevard’s one saving attribute is that it’s right in the Agincourt Chinese Restaurant Zone. I’m sure I could have had all the food I’d have wanted for about 2/3 the price of the processed muck I had.

Next time I’ll check before ordering if a company plans to use Purolator. If they do — see ya later! It’s not worth wasting 2½ hours of my life on again.