Categories
goatee-stroking musing, or something

the customer is always

Can I just say that the audio department of Long & McQuade at Ossington & Bloor is easily the worst sales experience possible? Not merely did the assistant (in the loosest possible sense) doubt the availability of an item that I’d previously confirmed with the distributor as being sold by L&M, but when I queried the go-away-and-leave-me-alone price he quoted, he aggressively queried where I’d seen a better price.

Sorry, but you’ve lost a sale. You may have lost me as a customer.

Update:  I just got a Canadian price from RVA which is at least $20 less than the US web price that the loser in L&M said wasn’t possible. A-ha ha, you suck, Long & McQuade!

Categories
bike stuff

a joy forever

a thing of beauty

I finished fixing up the brakes on the Super Galaxy, and put new handlebar tape on the bars. I still suck at fitting bar tape; should’ve stuck to my old standard Benotto tape, which, while almost useless for shock absorption, is cheap and easy to fit.

Once all was fitted, I took it for a spin. The new brakes are a delight; very positive and extremely powerful. I will enjoy riding again.

(And yes, you bike nerds, there is no straddle cable in that picture.)

Categories
General

ex dexit, or trying to be

Coo, was I really all fired up about Dexit, like I appear to have been in January 2004? ‘Cos, basically, Dexit sucks.

The coffee place I get my morning fix got rid of its unreliable Dexit machine when it changed hands. So I’ve got nearly $70 sitting on the useless Dexit tag, doing nothing.

Today I called for a refund, and discovered that Dexit won’t refund your balance. I wouldn’t have signed up for it if I’d known there’d be this in the ultra-sneaky Dexit user agreement (PDF):

Only in the event of your death (and upon receipt of such documents as Dexit reasonably requires in such circumstances as to whom is entitled to your estate funds), or Dexit closing your Dexit Account without cause, will the remaining funds in your Dexit Account be repaid to you. “Cause” will include any violation of this Agreement, any fraud or attempted fraud, any other operation of the Dexit Account or use of a Dexit Tag in an unsatisfactory manner, or non-use of your Dexit Account for over three (3) years.

So, do I hafta kill myself to get my money back?

Oh, and Dexit’s phone support staff are untruthful. I needed to speak to a supervisor. They promised one would call before 8pm this evening. It’s 9:55 now, and I’ve heard nothing.