Sainsbury’s were lying, after all

After yesterday’s Unearthed at Sainsbury’s, I got this message today from them:

Dear Stewart

Thank you for the above order.

Unfortunately ‘UNEARTHED 5CD’ has been removed from the Sainsbury’s entertain You website due to a dispute involving the release date of the product.

Under the circumstances we have been left with no option but to cancel your order and apologise for the disappointment caused.

Once a release date has been confirmed the product will re-appear on the site and new orders may be placed.

Thank you for visiting Sainsbury’s entertain You.

Regards

Sainsbury’s entertain You

This excuse doesn’t wash with me. Other suppliers, such as amazon.co.uk, are listing the same release date as Sainsbury’s were: the first week of February. They just don’t wish to honour the low price that they advertised on their website.

In short, you can’t trust Sainsbury’s entertain You.

Unearthed at Sainsbury’s

Last night, Sainsbury’s (one of the UK’s huge grocery chains)
had an incredible pre-release price for the Johnny Cash “Unearthed”
boxed set. They had the price at £13.99, less than a quarter of what one
might expect.

I’m hoping this was a loss-leader, as I have my order in. If you
look at their site now, Unearthed is £47.74. This is the confirmation I got from them, edited slightly for length:

Date: Sun, 21 Dec 2003 22:15:07 +0000
From: sainsburys@...
Subject: Order Placed
To: scruss@...

Dear Stewart Russell
We are pleased to confirm that your order has been successfully received by
Sainsbury's entertain You. Your products will be despatched as soon as possible.

Qty, Description, Price inc VAT, Total Inc VAT, Gift Wrap